PHYSICAL ACCESSIBILITY

Historic Timberline Lodge and the Wy'East Day Lodge are ADA accessible to ensure that everyone has an equal opportunity to experience its splendor. The hotel ADA entrance is on the east end of the lodge near accessible parking spots. The ADA entrance has press-button powered doors and an elevator to the main floor of the lodge. The heated outdoor pool, hot tub, fitness area, and Ram’s Head Bar have ADA lifts. However, the sauna and Blue Ox Bar are not ADA accessible at this time.

ADA GUEST ROOM FEATURES

Please call (503) 272-3410 to request an ADA accessible hotel room.

The main entrance of the Wy'East Day lodge are ADA accessible. The ADA elevator is down the hallway by the retail store on the ground floor, and provides access to the second floor and third floor, which includes the mezzanine. All bathrooms in the Day Lodge are ADA accessible. ADA compliant service counters are located at Guest Services, the rentals shop, and ski school.

SERVICE ANIMALS

A Service Animal is defined by the Americans with Disabilities Act as any guide dog, signal dog, or other animal individually trained to provide assistance to an individual with a disability. If the animal meets this definition, the animal is considered a Service Animal under the ADA, regardless of whether they have been licensed or certified by a state or local government.

Service Animals are permitted in our buildings. They can generally be identified by the colorful vests they wear, however there is no legal requirement that a service animal or service dog wear a vest or have any “papers” evidencing certification. 

If a Service Animal is out of control, which includes any behavior that infringes on the rights of other customers/clients/visitors/patrons, we have the right to ask the guest to remove the Service Animal from the premises. 

WEBSITE ACCESSIBILITY

Timberline is also is committed to facilitating the accessibility and usability of its website for people with disabilities. We are in the process of implementing the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as our web accessibility standard. Our website will be tested on a periodic basis and updated to comply with WCAG.

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Timberline has a two-night minimum June 1 - August 31 and during Winter Break.

(12 & under)
Or contact us at: 503-272-3410
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